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Internet Bandwidth Services (1:1 Dedicated premium Internet Access)

This service has been primarily designed as a high quality, cost-effective Bandwidth solution catering to the end user's critical requirements demanding High Service levels.

The service comes associated with the following features:

  • Network Uptime and Availability
    Redundancy is built in at every point within the Network through multiple carriers and gateways. Our POPs have been designed to provide redundant configuration with auto fail-over switches. Multiple gateway redundancy also allows us to offer high network uptime and availability to our customers.

  • Network Reliability
    • Fully meshed domestic DS3/STM1 backbone for multiple gateway access.
    • Strong presence in strategic locations across the country.
    • Core POPs interconnected through multiple DS3 links and powered by Cisco Gigabit Routers.
    • Network infrastructure build on word class technologies from Cisco, Juniper, Nortel.

  • Highly Robust Gateway Equipment Installed in the network
    Tikona Infinet provides a robust Gateway architecture with multiple peering arrangements with backbone providers. The core network is equipped through a combination of high-end Cisco gigabit routers and Nortel Passport switches in a redundant mode, increasing the reliability and scalability of the network.

  • Multiple Peering Arrangements
    Tikona Infinet's service provider has a peering arrangement with 11 out of 12 major Backbones in the US thereby ensuring faster response times, lower packet losses i.e. improved packet delivery as the Carrier handover ratio is low.

  • Scalability
    The uniqueness of the dedicated solution from Tikona Infinet is the access provisioning through multiple carriers. The bandwidth can be scaled by the multiples of 64 kbps.

  • Network Redundancy
    We operate through a carrier agnostic network. Connectivity from multiple backbone providers ensure redundancy at the last mile and peering arrangements with multiple Internet Gateway providers like VSNL, i2i and Reach ensure redundancy at the international gateway.

  • Last Mile Agnostic
    Tikona offers owned and operated last mile connectivity options on wireless or wireline last mile connectivity. We operate under licensed frequency band in 2.7 GHz, allocated to erstwhile HCL Infinet by Wireless Planning Commission (WPC). Extremely high network uptime can be offered over wireless last mile as it is immune to most of the problems faced by terrestrial media. Leased line connections can be procured through multiple routes, which provides redundancy and increases reliability of terrestrial last mile connections.

  • Strong after sales support
    Round the clock customer support services through 24X7X365 customer helpdesk and Network Operation Centre (NOC) at head office in Noida. Trained, Cisco certified engineers are working at each POP to cater to the customer's requirements locally in minimum lead time

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